Does Middesk send emails?

Middesk will send status update emails to both partners and businesses by default. Partners can choose disable emails to businesses if they would like to control the customer experience.

Middesk sends the following emails:

Payroll Tax Registrations

Email Type
Registration Request - Initial
Registration Request - Reminders
Application Submitted
Blocked By Government
Information Request
Government Submission Notification
California Instructions
Registration Completed
Duplicate Registration

Foreign Qualifications & Annual Filings

Email Type
SOS Registration Selection
SOS Registration Reminders
SOS Registration Confirmation
Annual Filing - Company information confirmation
Annual Filing Reminder- Company information confirmation
Annual Filing Completion

How long do payroll tax registrations take?

Middesk will submit registrations to government agencies within 48-72 hours (business days). Some state agencies will instantly process the registration and return tax IDs and rates, while others can take several days or weeks. This processing time is completely dependent on the government agency.

Does Middesk handle mail?

Yes! Some state agencies send tax IDs and rates via USPS mail. Middesk uses addresses in Boston, MA; Beaverton, OR; and San Francisco, CA. Incoming mail is scanned into the Middesk system, where tax IDs and rates are extracted and automatically updated on the Tax Registration API object. Webhooks are available to listen for these updates.

Can we customize the hosted flow with logos, colors, etc?

Yes! We can support customizations to the hosted flow. Please connect with your account manager to share your customizations.