Security certifications, frameworks, and principles
Read about Middesk’s security certifications, compliance frameworks, and core security principles that protect customer data.
Certifications and frameworks
Middesk maintains industry-recognized certifications and aligns with established security frameworks to ensure robust data protection.
SOC 2 Type II
Middesk undergoes annual SOC 2 Type II audits conducted by an independent third party. This audit evaluates the design and operating effectiveness of controls across Security, Availability, and Confidentiality. The SOC 2 reporting demonstrates Middesk’s continued commitment to safeguarding customer data through well-defined, consistently executed processes.
To access the SOC 2 Type II report and the full security due diligence packet, visit the Trust Center.
NIST Cybersecurity Framework (CSF)
Middesk aligns its security program with the NIST CSF, ensuring controls and risk-management practices map to recognized best practices across Identify, Protect, Detect, Respond, and Recover. This alignment provides a structured and repeatable approach to managing evolving threats and maintaining a resilient security posture.
Privacy and data protection
Middesk implements strong privacy safeguards, provides transparency around data handling, and ensures that customer information is processed only for legitimate business purposes. Data minimization, access controls, and ongoing compliance assessments help maintain customer trust and regulatory compliance.
Security principles
Everything Middesk does builds upon four core security principles:
Least privilege
Middesk applies the principle of least privilege across all systems and environments. Access is granted only to the minimum level required for employees to perform their roles. Middesk enforces role-based access controls (RBAC), regular entitlement reviews, and short-lived, audited access for sensitive operations.
Zero-trust architecture
Middesk’s security model assumes no implicit trust—every request, user, device, and action must be authenticated and authorized. Middesk uses strong identity verification, continuous monitoring, network segmentation, and context-aware access decisions to reduce the risk of lateral movement and unauthorized access.
Defense in depth
Middesk implements multiple layers of security controls across the infrastructure and application stack. This includes network-level protections, endpoint security, encryption, logging, vulnerability scanning, and monitoring. By layering these defenses, Middesk reduces the likelihood that any single point of failure results in a security issue.
Security-first culture and user awareness
Security awareness is an integral part of the Middesk culture. Employees undergo regular training on secure practices, phishing prevention, data-handling standards, and incident reporting. Middesk reinforces security considerations throughout engineering and operational workflows to ensure decisions are made with risk awareness in mind.
