Take action

Agents are designed to work alongside you, not replace your judgment. When an agent completes its analysis, it hands off to you with structured findings and recommendations. From there, you review the results, provide input, and direct the agent to carry out the next steps. This interaction model keeps you in control of your decisions while reducing the manual effort to reach them.

Interacting with agents

Depending on the use case, you may prefer for an agent to use a Human-in-the-Loop (HITL) pattern for certain operations. To support this, agents are designed to support interrupts.

An interrupt is a step with type interrupt. It signals that the agent has paused execution and is waiting for input before continuing. The interrupt step includes the agent’s findings as artifacts with confidence scores and source references.

Responding to agents

Take action workflow

In responding to an interrupt, you delegate an action to be taken by the agent. Actions represent the decisions and modifications you make to a Middesk report. Available action types include:

TypeDescription
decisionApprove or reject the business
dismissalDismiss a watchlist result as a false positive
verify_tinMark a TIN as verified via document
add_sourcesAdd external data sources to the business
add_attributesAdd addresses or people to the business

For the full action schema and type-specific payloads, see the Action object reference.

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