API Reference

MCP Server

The Model Context Protocol (MCP) server provides a standardized interface that enables any compatible AI model or agent to access your Middesk data in a simple, secure way.

Connect to our MCP server natively in Claude and other clients or use the mcp-remote module for backwards compatibility with clients that do not support remote MCP.

Setup

General

Our MCP server supports both Server-Sent Events (SSE) and Streamable HTTP transports. Both transports use OAuth 2.1 with dynamic client registration for authentication at the following addresses:

  • HTTP: https://mcp.middesk.com/mcp
  • SSE: https://mcp.middesk.com/sse

Claude

Team, Enterprise (Claude.ai)

  1. Navigate to Settings in the sidebar on web or desktop
  2. Scroll to Integrations at the bottom and click Add more
  3. In the prompt enter:
    • Integration name: Middesk
    • Integration URL: https://mcp.middesk.com/sse
  4. Make sure to enable the tools in any new chats

Free, Pro (Claude desktop)

  1. Open the file ~/Library/Application Support/Claude/claude_desktop_config.json
  2. Add the following and restart the Claude desktop app:
{
  "mcpServers": {
    "middesk": {
      "command": "npx",
      "args": ["-y", "mcp-remote", "https://mcp.middesk.com/sse"]
    }
  }
}

Others

Many other tools now support MCP servers and you can configure them to use Middesk's MCP server with the following settings: